Privacy Policy

Last updated: 25 June 2026

This Privacy Policy explains how Furnishd (a trading name of Retrotech Energy Limited, company number 15973479, registered at Suite A, 82 James Carter Road, Mildenhall, United Kingdom, IP28 7DE) collects, uses, stores and protects your personal information when you use furnishd.me. By using Furnishd, you agree to the practices described here.

1. Who we are

Retrotech Energy Limited trading as Furnishd is the data controller responsible for your personal data under UK GDPR and the Data Protection Act 2018. Contact us at privacy@furnishd.me.

2. What information we collect

We collect your email address and password when you register, your name if provided, room photos you upload, AI-generated styled images, style preferences you select, and usage and technical data collected automatically.

3. How we use your information

We use your information to create and manage your account, provide the AI room styling service, store your images in your dashboard, improve our service, send service-related communications, and comply with legal obligations. We do not sell your personal data.

4. AI processing of your room photos

When you upload a room photo, your image is sent to OpenAI for processing via their image editing API. OpenAI processes your image solely to generate the styled output. Your images are stored securely in Supabase cloud storage. You can delete your rooms and images at any time from your dashboard.

5. Legal basis for processing

We process your data on the basis of contract (to provide the service), legitimate interests (to improve our service and prevent fraud), legal obligation, and consent where applicable.

6. Who we share your data with

We share your data only with Supabase (database and file storage), OpenAI (AI image processing), and Vercel (web hosting). All providers are contractually required to protect your data. We do not share your data with third parties for marketing purposes.

7. How long we keep your data

Account data is retained while your account is active and for up to 2 years after deletion. Room photos and styled images are retained until you delete them. Usage and technical data is retained for up to 12 months.

8. Your rights

Under UK GDPR you have the right to access, correct, delete, restrict, port and object to processing of your personal data. Email privacy@furnishd.me to exercise any of these rights. You may also lodge a complaint with the Information Commissioner's Office at ico.org.uk.

9. Cookies

Furnishd uses essential session cookies to keep you logged in. We do not use advertising or tracking cookies.

10. Security

We take reasonable technical and organisational measures to protect your data including encrypted storage, row-level security on our database, and HTTPS throughout.

11. International transfers

Some providers including OpenAI and Vercel are based in the United States. Where data is transferred outside the UK, appropriate safeguards including Standard Contractual Clauses are in place.

12. Children

Furnishd is not directed at children under 16. We do not knowingly collect personal data from children.

13. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or within the app.

14. Contact us

Retrotech Energy Limited trading as Furnishd, Suite A, 82 James Carter Road, Mildenhall, United Kingdom, IP28 7DE. Company number: 15973479. Email: privacy@furnishd.me

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